Client Strategy Planning

During Client Instruction process, the scope of services will be identified. Where the scope includes asset management tasks, the management agreement will reflect this with a clear Asset Management mandate.
[ Asset Management Director, Executive Director, Client Director ]

Where a Client Instruction does not explicitly mandate Asset Management Services, key Lease events should be reviewed in client meetings.
[ Asset Management Director, Client Director ]

If a strategy is required, the Asset Management Director & Client Director will prepare a high level Asset Management Plan after reviewing the below information:

1. Internal Asset Performance Data

• Current performance of the asset, looking, for example, at trends in rental returns and tenant covenant;
• Rent v ERV (Estimated Rental Value)
• Voids rates
• Breaks and Rent Reviews
• Energy Performance Certificate (EPC) ratings
• Global Real Estate Sustainability Benchmark (GRESB)
• Client Business Plan
• Tenant business plan
• Repair Conditions
• Gearing Covenants

2. External Market Performance Data

• Planning and redevelopment schemes
• Legislative Changes
• Cross team initiatives and opportunities
• Market comparables

The Client Director will consult with the Surveyor, the Facilities Manager who will have gleaned information from any on-site staff, and the Client Accountant to ensure he has a full picture of the asset and its surroundings.

Based on the Asset Management Plan, the Asset Management Director will formulate recommendations to the Client to undertake specific value-enhancing activities.  If the recommendations are accepted in whole or in part, the Client Director/Asset MAnagement Director will ensure that an appropriate fee is structure is obtained in writing.
[ Client Director / Asset Management Director ]